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We simplify your journey to the cloud.


Who is CommsChoice?

With 25 locations around the world – covering countries across APAC, Europe, North and South America plus India, CommsChoice provides a fresh approach to innovative, vendor neutral managed network cloud services and hosted voice to optimise costs and improve performance.

CommsChoice provides a fresh approach to innovative, vendor neutral managed network cloud services and hosted voice to optimise costs and improve performance.

Why is the Telegate brand changing? 

Providing you with the best possible solutions and service has always been our number one goal at Telegate.  Being part of the CommsChoice Group, we are now able to continue to provide you with this same commitment to service, along with a wider range of products and the support of a global network of communication specialists.

What do I have to do to transfer to CommsChoice?

Absolutely nothing.  We'll take care of the transition to CommsChoice for you.

What if I have more questions about the transition to CommsChoice?

We are confident you will enjoy the many added benefits being a CommsChoice customer has to offer.  If you have any queries or concerns about this change, please contact us on 1300 835 342.

Will my Customer Number change?

No, there will be no change to your existing customer number.

Will there be any changes to my existing agreement or services?  

No, there will be no change to your current products and services and you will remain on the same agreement you have now.  You will retain your existing service numbers, email addresses and domains.  However, your agreement is now subject to the CommsChoice Master Service Agreement found here

Will any of my payment details change?

CommsChoice recently changed bank account details, please ensure your records and up-to-date and that all future payments are credited to the following account.

Financial institution: Commonwealth Bank of Australia 

Account name: CommsChoice Operations Pty Ltd

BSB: 062 000

Account number: 1714 6715

CommsChoice is the payee that will appear on your bank statements.  Additional payment methods will also be available to you. These are outlined on your invoice.

How do I contact Customer Service if I need assistance?

You can contact our customer support 24 hours a day, 7 days a week via phone on 1300 835 342 or email.

For all account management enquiries, please contact your account manager directly. 

Will I still be able to access the Telegate website?

Yes.  You may access the Telegate website at the usual address however, in time you will be redirected to www.commschoice.com

Will I still be able to access “My Account”?

Yes, your existing login credentials for will remain the same.  You can access My Account here.  In time, we will be introducing some new features and improvements to make managing your account online even easier.

What benefits can CommsChoice offer my business?

We’re here to simplify your journey to the cloud.

The benefits of the cloud are truly remarkable.  Executed properly, your cloud strategy should enable growth through great collaboration, improved productivity and costs savings.

You will also have access to our future-proof product suite – Connect, Collaborate and Manage

To find out more about our range of solutions, visit www.commschoice.com

Are you ready to simplify your journey to the cloud?