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CommsChoice becomes Australia's first vendor of Contact Centre for Microsoft Teams Direct Routing

Nov 17, 2020 By

CommsChoice is the first vendor in Australia to integrate Contact Centre functionality with Microsoft Teams Direct Routing, allowing companies to implement a call centre natively within their Teams environment.

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CommsChoice commissions a new Microsoft Teams calling node in Hong Kong

Nov 02, 2020 By

CommsChoice has expanded its Global Teams calling network by adding a Direct Routing node in Hong Kong. This expands CommsChoices International Microsoft Teams calling nodes to 10 covering APAC, Americas and the EU.

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Spice up your virtual meetings and make Microsoft Teams Video Meetings even more effective

Sep 24, 2020 By

Keeping the human connection going when you're behind a video camera is a question most of us are still grappling https://www.commschoice.com/spicycp/entries/articles/138422-spice-up-your-virtual-meetings-and-make-microsoft-teams-calling-even-more-effective#g with. Here are our suggestions for how you can make your virtual meetings more effective (and some ideas on how to spice things up a bit).

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The excellent phone system inside Microsoft Teams

Aug 20, 2020 By

The phone system inside MS Teams. There's a Teams Calling capability that's built into Microsoft Teams. It’s not new and is currently available for quick deployment. Teams Calling means you can make VOIP calls within your company out of the box and Microsoft also offers a Phone System add-on for Teams, which works with the public switched telephone network.

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CommsChoice expands Microsoft Teams calling into China, Japan and the Philippines

Aug 04, 2020 By

Sydney AU, 4 August 2020 Leading cloud communications provider, ASX listed CommsChoice Group Limited (ASX: CCG), today announced that it has expanded its Microsoft Teams calling (Direct Routing for Teams) platform into China, Japan and the Philippines with Beijing, Shanghai, Manila and Tokyo now live; giving the company the most extensive Teams calling coverage across the APAC region.

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If you’re still using Skype for Business Online it’s time for a replacement

Jun 18, 2020 By

Skype for Business Online (SfB-O) will be retired on July 31, 2021, after which it will no longer be accessible or supported. Now is as good a time as any to begin your SfB-O replacement journey, allowing you ample time to complete the upgrade prior to the retirement date. Micrsoft Teams and the Microsoft Teams Phone System is the Skype for Business replacement product from Microsoft.

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