CommsChoice has taken another step to simplify its customers’ journeys to the cloud by launching enhanced SIP services that enable competitively priced global calling from Office 365. Teams is the fastest growing business app in Microsoft history.

CommsChoice Direct Routing for Teams will be available publicly from the end of Feb 2019, and will extend previously internal collaboration to include native PSTN calls from Office 365.

Ten trial customers with more than 5,000 users in total have already been successfully using CommsChoice TDirect Routing for Teams since November 2018, and several more have agreed to enter further proofs of concept. Members of the trial group have said that CommsChoice empowers their people to more quickly adopt new ways of working because PSTN calling is now possible from Teams.

Initially available to CommsChoice’s ANZ and Singaporean customers, CommsChoice Direct Routing for Teams lets customers easily and securely access cloud collaboration combined with traditional voice services, as CommsChoice calling plans are supported directly from Microsoft Teams. CommsChoice has plans to extend this product set to more countries in APAC soon.

This new solution provides a significant opportunity for CommsChoice to secure more business customers as they retire legacy PABX systems and move to the cloud.

CommsChoice will sell the calling service as a standalone offering, not requiring customers to migrate their Office 365 licensing away from their current provider – giving CommsChoice a great new revenue stream but not competing with the Microsoft Partners, instead enhancing their product suite..

As part of the Office 365 suite, Teams has a considerable addressable market. In the two years since introduction, more than 329,000 organisations worldwide now use Microsoft Teams, including 87 of the Fortune 100 companies. In fact, 54 customers now have more than 10,000 active users.

CommsChoice have previously spoken about plans to build out the company’s telecoms managed services business based on hosted voice and SD-WAN solutions.

The company's CTO, Tristan Plummer said the new product introduction required extensive collaboration with Microsoft Partners and customers alike to successfully launch and that now provisioning is a relatively simple process. He explained that employees want to connect in lots of different ways, but without the hassle of disparate systems. “We are always looking for ways to improve our customers’ productivity using telecoms. We know that people want to see a truly unified collaboration experience and that is now possible with Office 365 and Teams SIPConnect.

CommsChoice Direct Routing for Teams brings Team’s cloud productivity and collaboration apps – including chat, video conferencing and meeting broadcast capabilities – together with quality voice calling. By combining what were previously separate collaboration channels, we’re driving productivity.”

About CommsChoice Group

CommsChoice Group is a vendor neutral information and communications technology (ICT) managed service provider. The company services mid-tier customers in Australia, New Zealand, Singapore and internationally using its hosted voice platform combined with innovative SD-WAN technology. The company currently services almost 3,000 clients globally and together employs more than 60 staff across offices in Sydney, Melbourne, Philippines and Singapore.

Corporate Enquiries

Peter McGrath, CEO

e: petermcgrath@commschoice.com