As a business owner, reducing capital expenditures and maximizing return on investment (ROI) are always top of mind. For businesses with back office facilities, this can pose a challenge. Reducing capital expenditures could mean cutting back on your operational costs. But how do you cut back on operational expenses such as office communications when it is vital to your business? An ideal solution is to find the right business phone system for your organizational needs.
Hosted PABX phone systems offer such a solution. It cuts back on communication costs, particularly in overseas calls.
Minimum Capital Requirements
Through hosted or virtual PABX systems, you don’t need an expensive upfront investment, and you lower your monthly bills and rates for local and long distance phone calls.
Any calls placed from the premises where PBX is non-functional are dynamically rerouted to a backup location where the calls are processed according to client-specific procedures. The switch is placed somewhere it is protected from disruptive elements via a hardened facility. The backup power and network bandwidth is sufficient and initiating calls is straightforward and preconfigured.
Getting a hosted PABX phone system simply means you are migrating to a virtual platform where all your business telephony needs are hosted in a data center outside your brick-and-mortar facility.
Single Seamless Platform of Advanced Calling Features
Hosted PABX phone systems allow users in multiple locations as well as mobile and remote clients to connect to a rich platform and have access to its advanced features. Some of those features are:
- Voicemail to email
- Fax to email
- Remote call management
- Company directory while on hold
- Voice messaging
- Auto attendant
- Straightforward Management and Scalability
Managers can access the online portal for user and remote system management. They do not need to be on-site of the intranet in order to make changes to very important features. The hosted system allows you to add phone lines, connect mobile devices, and add extensions without the need for physical hardware systems.
Disaster Recovery and Reliability
A hosted PABX system lets you connect to every call without downtimes or interruptions, delays, or without any degradation to the quality of your calls, thus maximizing the efficiency of your business operations. Your hosted PABX infrastructure is protected even during the event of emergencies such as natural disasters that would disrupt power or communications.