The Microsoft Teams Phone System is the Skype for Business replacment
Skype for business has been used by millions of business since it's introduction in 2014 but now its getting replaced.
Support or access to Skype for Business Online (SfB-O) will cease when it is retired on July 31, 2021.Microsoft Teams Calling is the Skype for Business replacement.
Many business will need to plan ahead of an expected rush to Microsoft Teams Calling in the first half of 2021. Many corporations are already using Microsoft Teams and the transition to the Teams Phone System can be seamless with the right Teams Direct Routing provider. With an experienced provider, the transition can be made in minutes with careful planning.
The teams phone system also has native Contact Centre, PCI Compliant Call Recording, Call Analytics and productivity measurement tools available as bolt on features, but managed from within the Teams environment. The Teams application and its Phone System becomes the hub of the business without having the leave the application.
The Skype for Business Online replacement
Microsoft Teams is the hub for teamwork in Microsoft 365. Teams combines chat, video, calling, and document collaboration into a single, integrated app – and enables an entirely new way of working. It’s the recommended upgrade for all Skype for Business Online customers.
With Teams you can have a low cost Phone system that can provide full call recording capabilities (and the ability to simply index and retrieve) the recordings, PCI compliance, Contact centre solutions, SMS and productivity applications all operating from the one screen and shared across all of the devices in use. Add to this Artificial Intelligence powered analytics so you can manage your call quality and you have an incredibly feature rich platform.
Add to these features Video calling, meetings and conferencing and you have the complete UC solution.
Microsoft Teams encompasses all the functions of Skype for Business, while adding a range of native enhancements that deliver ease of use and increase business productivity. Microsoft Teams with its Phone System, was designed from the ground up as an all-around collaborative application, delivering PSTN voice, video, chat and a range of other features.
Microsoft Teams grows from the Skype for Business Online capabilities by bringing all of the features plus more into a single integrated application.
Upgrading from SfB-O to the Teams Phone System is relatively easy
Using our Mass rapid Deployment methodology Commschoice is able to deliver Teams Phone System services in minutes, not months. During the initial stages of COVID 19 we had several deployments where we had 100s of services delivered within hours of first contact with the client.
The Teams Phone System Deployment is relatively simple .... with the right help
You dont want to trust an inexperienced Teams Phone System provider. Commschoice is a Microsoft Gold Communications Partner and has been deploying Microsoft Teams since Direct Routing was introduced into Australia in August 2018. With deployments throughout APAC (including China & Hong Kong) the US and EU Commschoice is your trusted partner for migrating SFB to the Teams Phone System.
Teams Calling plans are cost effective
If you need to find out more about the Commschoice Teams Calling plans, talk to us about the most suitable Teams Call Plan for your business.
Only trust a Microsoft Gold Communications Partner with migrating your business communications to Microsoft Teams who can assist you with
· Checking that the Microsoft Teams Phone System is the right platform for your company (and suggesting alternatives ) if it is not.
· Work with your team and Microsoft partner to get your business ready for the deployment (including determining your company’s technical and legal readiness for Teams)
· Organise Teams Phone System licencing if required and provide the Carrier Channels for voice traffic.
See how Wingecarribee Shire Council transformed its business with Microsoft Teams calling.
To find out more, contact us for more information on 1300 42 66 67 or [email protected]